TEDDY PEACH CROCHET BALACLAVA

The boy in the photo is 185 cm tall and wears size M for the sweatshirts, size L for the t-shirts

Wash together with items of similar colors,

do not iron on the print,

wash and iron inside out.

SHIPPING METHODS

All your orders are packed and then shipped by Poste Italiane courier. The calculation of the shipping costs is carried out automatically by our shop before you can proceed with the payment. For shipments to Italy the cost is €5.00 on standard shipments with trolleys up to €69.00, free on trolleys over €69.00. Express shipments in Italy at a cost of €9.00 up to 5 kg in weight.

Delivery takes place from Monday to Friday (excluding Saturdays and holidays)
to the recipient's address. On request, delivery by Fermoposta or Paccomat is possible. In this case, delivery takes place from Monday to Saturday during post office opening hours.

In case of failed delivery on the first attempt, the courier will leave a notice informing the recipient that a second delivery attempt will be made on the following working day. In case of failed delivery even on the second attempt, the courier will leave a new notice with the references of the post office where the shipment will be stored. The recipient will be able to collect the shipment at the post office in the following 10 working days, including Saturdays, starting from the working day following the date the post office takes charge of the shipment.

DELIVERY TIMES ITALY:

Standard Shipping: 2-6 business days.

Express Shipping: 1-4 business days

DELIVERY FAILURE

In case of non-delivery of the order within the aforementioned period, please contact us by email at:

zerosettecinque.info@gmail.com

It is advisable that the email from which you send your order is active, so that you can be contacted at any time.

DELIVERY ADDRESS

It is necessary that your address entered in the order on
zerosettecinque.com is correct in order to avoid any type of delivery problem. Do not leave out any data, your telephone number is important, do not enter a number that you do not use and indicate any information that could facilitate the delivery of your order.

RETURNS AND EXCHANGES

The return can be made within 14 days of delivery of the order.
If the return must be made due to an error by 075 ® (failed or incorrect product, wrong size) the return will be free. Otherwise the return remains the responsibility of the customer, who will have to take care of the shipment. It is essential for the return/replacement of the item that has not been previously worn.
The shipping costs for the return and the new replacement item are both paid by the customer. The return/exchange will be made as soon as we have verified that the product is exactly in the conditions in which it was initially shipped or declared by the customer: new, with label, without signs of wear.

REFUNDS

Items received damaged or faulty will be refunded or replaced. The
refund will be made as soon as we verify that the product is exactly in the conditions in which it was initially shipped or declared by the customer: new, with tag, without signs of wear.

RIGHT OF WITHDRAWAL

The customer has the right to withdraw, without any penalty, within and no later than 14 working days from delivery. Subjects that cannot be classified as consumers are excluded from the legislative decree, i.e. those who act for purposes related to any professional activity carried out, i.e. those who place an order indicating the VAT number for the invoice. The change of clothing (including accessories) is permitted in the event that the products are defective and faulty. In these cases, the service is free and the shipping costs for the return and any exchange of the product are always charged to 075 ®, otherwise they are charged to the customer. Once the goods have been received and their status has been verified, 075 ® will arrange for the product exchange or the refund of the entire amount paid by the customer, excluding shipping costs, directly to the credit card used for payment.

Attention: in the event that the right of withdrawal is not applicable, the products will be returned to the sender with shipping paid by the customer.